It’s not the apps – they’ve got better. It’s not even the devices – they’re faster, slicker, with shortcuts and enhancements that make it easier, but not good. The problem is the medium itself – mobile communication has aspired to take over the entirety of our business communication, but the awkward way in which we type and the inconsistencies of a purely touch-based interface utterly shred precision and accuracy. I should also be clear that I’m talking about phone-based communication. Allegedly, Jack Dorsey, CEO of both Twitter and Square, doesn’t even use a laptop or computer. The article (and many others)…

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